LevelEleven Status Page
All Systems Operational
Channel11 Service ? Operational
LevelEleven Website ? Operational
Contest Engine Operational
Scorecard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019
Resolved - We have confirmed that the root cause of the service disruption for Channel 11 was that one of our third-party vendors performed an unscheduled maintenance routine that impacted our Channel 11 environment. Now that the maintenance is complete, all systems are operational.
May 21, 16:44 EDT
Update - We have confirmed that the root cause of the service disruption for Channel 11 was that one of our third-party vendors performed an unscheduled maintenance routine that impacted our Channel 11 environment. Now that the maintenance is complete, all systems are operational.

We apologize for any inconvenience, please reach out to our support site (gethelp@leveleleven.com) or your CSM if you have any remaining questions.
May 8, 10:36 EDT
Update - Our team has been working throughout the day to determine the root cause of the disruption of service for Channel 11. It has come to our attention that one of our third-party vendors performed an unscheduled maintenance routine that impacted our Channel 11 environment. We will be monitoring the platform throughout the night to make sure that this maintenance routine is the cause, however, we will not be sure until the morning.

At this time, we are experiencing only partial disruptions, and anticipate that any remaining issues will be resolved once the maintenance is complete.

We apologize for any inconvenience, and will continue to provide updates as they become available.
May 7, 17:01 EDT
Investigating - Channel11 is experiencing issues and we are investigating at this time.
May 7, 08:18 EDT
Resolved - Salesforce was able to resolve their system wide outage affecting access to accounts, contacts, opportunities, and reports. LevelEleven users who had any of those issues due to the Salesforce outage should now be resolved.
May 21, 16:44 EDT
Identified - Hello,

We are writing to inform you that the hosting provider for our Channel 11 broadcast service will be performing necessary maintenance on all of their hosts on Monday, May 13, 2019. We have taken precautions to minimize the interruption to the services provided, however, you may experience some disruption with Channel 11 sometime during the 24 hour period beginning at 7:00 am EST on Monday, May 13, 2019.

Please contact us at support.leveleleven.com if you experience any issues with the scheduled maintenance.

We apologize for any inconvenience and we will provide updates once the scheduled maintenance is completed.
May 10, 15:35 EDT
Resolved - Salesforce was able to resolve their system wide outage affecting access to accounts, contacts, opportunities, and reports. LevelEleven users who had any of those issues due to the Salesforce outage should now be resolved.
May 21, 16:42 EDT
Update - Salesforce was able to resolve their system wide outage affecting access to accounts, contacts, opportunities, and reports. LevelEleven users who had any of those issues due to the Salesforce outage should now be resolved.
May 21, 16:41 EDT
Identified - Due to a system-wide Salesforce outage affecting access to accounts, contacts, opportunities, and reports, LevelEleven users may experience some disruption with the platform.
May 17, 11:57 EDT
May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

No incidents reported.

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.